When facing a tough situation, have your words ready, a hack related to email subject lines, and a conversation with Simon Sinek about “The Infinite Game.” Elizabeth gives herself a suitcase-related demerit.Get in touch: @gretchenrubin; @elizabethcraft; [email protected]; happiercast.com/238; 774-277-9336.Get in touch on Instagram: @GretchenRubin & @LizCraftGet the podcast show notes by email every week here: http://gretchenrubin.com/#newsletterOrder a copy of Gretchen’s new book OUTER ORDER, INNER CALM here: http://outerorderinnercalmbook.comGet the resources and all links related to this episode here: http://happiercast.com/246Leave a voicemail message on: 774-277-9336For information about advertisers and promo codes, go to happiercast.com/sponsors.Get tickets for our last live podcast events of 2019 in Atlanta, Charlotte and Brooklyn here: https://gretchenrubin.com/eventsHappier with Gretchen Rubin is part of ‘The Onward Project,’ a family of podcasts brought together by Gretchen Rubin—all about how to make your life better. Check out the other Onward Project podcasts—Do The Thing, Side Hustle School, and Happier in Hollywood. If you liked this episode, please subscribe, leave a review, and tell your friends!To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policyLearn more about your ad choices. Visit https://podcastchoices.com/adchoices