Some days it may feel like all you’re doing is putting out fires. As soon as you resolve one maintenance issue with an application, a completely unrelated problem may appear with another application. If it’s to the point where these fires are keeping you and your team from accomplishing other, more strategic work, it may be time to call in some reinforcements.
That’s where our Managed Services team can help. We can take on support and maintenance tasks, providing ongoing issues-resolution for your organization and its extension partners. Our team can also offer high-level knowledge and practical expertise at a predictable cost, digging in deeper to solve problems at the root cause.
We recently sat down with experts from our Managed Services and Affiliate Solutions teams to discuss how hub-and-spoke organizations can benefit from remote support. They share what you can expect from managed services, ways that Nordic’s Managed Services team supports extension partners, and how to determine if managed services is the right solution for your organization.
If you’re interested in learning more about managed services, and whether it may be a helpful resource for your hub and spokes, listen to the podcast. And if you’d like to discuss how Nordic’s Managed Services or Affiliate teams can help support your EHR extension, please schedule a meeting with us.