You may know Teresa Strasser from her time on the Adam Carolla radio show and from TV’s The List. She’s also a family travel expert for Best Western Hotels & Resorts’ consumer facing youmustetripping.com website.Glenn’s always loved her wit a

Consumers Love Hard Rock

Oct 16th, 2015

Never a fan of the restaurants, Glenn chats with Marco and admits he feels connected to the brand when it’s in hotel form. It’s a tough thing to admit, but when you have a company that really knows its essence and how to relate to its customers

Outrigger Hotels and the Invention of Hawaiian Tourism

Oct 2nd, 2015

In this episode Glenn speaks with the President & CEO of Outrigger Resorts David Carey.They discuss:The company’s incredible 68 year history and how it’s founder created modern Hawaii tourismHow the company straddles continents and appeals t

Red Roof gets a Plus+

Sep 25th, 2015

They discuss:Overall success of Red Roof, RevPAR Index growthLaunch of Red Roof PLUS+ and the upscale economy segmentListening to customers and implementing those ideas into product designDelivering meaningful customer service. Discussin

The New Rules of Revenue Management

Sep 4th, 2015

Technology and knowhow have conspired to reinvent how you ensure your hotel is getting the best price for every room, every single day of the year.To help us through this new paradigm Glenn speaks with two leaders from Duetto, which provides

50 Years of Hostmark Hospitality

Aug 24th, 2015

We learn about the history of the company, why management companies seem to have exploded on the scene during the past 15 years, and what it’s like growing up in the business and how the hotels industry has changed over time.Plus, they discu

How to Achieve Excellence with Matt Woodruff of HVMG

Aug 17th, 2015

To help us discover that excellence within you, we have Matt Woodruff, SVP Brand and Guest Excellence of Hospitality Ventures Management Group. They talk about creating the ultimate guest experience by imbuing an attitude of excellence in the

Jim Spitzig, How to Own Your Own Hotels

Aug 7th, 2015

At some point he realized while design is great, ownership is where people are finding the most success. We learn how he started with small slices of ownership investment and how he is building a major property portfolio. He’s even bringing a m

Extended Stay and Marriott’s Loren Nalewanski

Aug 5th, 2015

The guys chat about many issues including the state of extended stay and how Marriott is emphasizing its extended stay brands such as TownePlace Suites, ensuring guests are empowered to keep their home routine while on the road, embracing new t

The Leadership Gap with Larry Broughton

Jul 16th, 2015

To Larry Broughton there is a severe leadership gap in the hotel business and we explore the reasons why. But he also has an answer and in this wide ranging podcast we talk about leadership and what that really means. Beyond that we dissect Ame

La Quinta CEO Wayne Goldberg

Jul 10th, 2015

They talk about so many topics in this free flowing conversation it’s a great ride listening to it all come together.Topic include: The effectiveness of humor in advertising, successfully mastering humor to break through advertising clutter, u

Transforming the Group Meeting Experience

Jun 30th, 2015

Camelback is a major ski area and they’ve been upping the summer fun quotient too. So we took opportunity to speak with Michelle Wescott, Director of Group Sales on how the new property will change the area’s dynamic for both families and meeti

Like a G6

Jun 19th, 2015

This wide ranging interview covers the state of their brands, the rapidly changing face of economy/budget hotels, what consumers really want and we get a better understanding of the man himself with some great tips for career minded people to f

WoodSpring Springs To Life

Jun 5th, 2015

To understand the philosophy about the company’s new direction, we spoke with Bruce Haase, CEO and Mike Varner, SVP Brand Strategy and Marketing. The share all the info you need to know about why they made the big change, how it affects current

Best Western’s Miami Vib

May 29th, 2015

In fact he has Ron Pohl, SVP Brand Management; Mike Muir, VP North American Development and the developer of the first ever vib Richard Morello of Rebuild Miami Edgewater.Miami is a great place for the brand to debut and we get into all the sp

Red Lion Roars

May 8th, 2015

Glenn chats with Red Lion CEO Greg Mount and Executive Vice President and Chief Marketing Officer Bill Linehan about their just closed deal to buy the GuestHouse International and Settle Inn portfolio, which will add 73 hotels to the company’s

Train, Train and Train Again

Apr 27th, 2015

So this week Glenn is chatting with HM Bookstore founder Rick Tomjenovic, who also happens to be a Partner in Tri-Star Hotel Group (http://www.tristarhotels.com) who’s in charge of operations and more. Rick is a guy who totally gets the importa

Del Sol Rises at La Quinta

Apr 8th, 2015

He’s chatting with Rajiv Trivedi, La Quinta’s Executive Vice President and Chief Development Officer all about the new Del Sol prototype, the first of which is about to open. And to share his thoughts on the opening we also have the owner of th

This and That

Mar 30th, 2015

He’s chatting with the legendary Bruce Ford, SVP Business Development with Lodging econometrics about pretty much everything hotel industry related. You’ll laugh, you’ll cry and there is a possibility you will learn something.

Gettys Gets It

Feb 13th, 2015

The guys really get into and talk about the fundamental changes coming to a hotel near you. Using the new concept they created along with Red Lion, we get a deep dive into the future of lodging. From how guests will use a hotel to ways owners c

Real Gaming, Virtually

Feb 6th, 2015

So far it’s just in New Jersey and Nevada so Glenn tracked down Lawrence Vaughan who runs the online gaming site Real Gaming. Born out of the locals favorite South Point Hotel in Las Vegas, the guys talk all about this interesting aspect of th

Skiing to Success

Jan 23rd, 2015

During the chat they break down $7.1 billion ski-industry and what that means for tourism in a top ski town. Additionally, Bill also shares his marketing expertise with us revealing how a city can come together as a collective to all find succe

Hilton Garden Inn Going Global

Jan 16th, 2015

But he is super happy because he had the chance to line up two great interviews with amazing Hilton executives.First up is Jim Holthauser, EVP Global Brands for Hilton Worldwide. Jim also happens to be one of Glenn’s all-time favorite indust

Hard Rock Making Rocking Changes

Jan 9th, 2015

This week he’s at Hard Rock Hotel Las Vegas and dives in deep with Assistant General Manager Gary Scott. We all know Hard Rock set the stage for cool Las Vegas when it first opened back in the mid-1990s. And we also know it expanded in a huge w

Rocking Out with Cast of Rock of Ages

Dec 29th, 2014

As a kid of the 80s, Editor-in-Chief Glenn Haussman grew up to the sounds of bands like Journey, Whitesnake, Night Ranger, Def Leppard and Bon Jovi. Not all were amazing, but for good or bad they all got seared into his brain.So when he had th