There's a Brooks Brothers store across the street from the World Trade Center in New York. Shortly after the attacks on September 11, a young doctor named Sandeep Jauhar headed to ground zero to help. He ended up at the store, which was transformed into a makeshift morgue. Suddenly, he’s put in charge, which was the last thing he wanted. This is a story of ties and white collared shirts, and how heroism is often improvised.