After 18 months of producing the podcast, we thought it would be interesting to start mixing things up a bit.  Introducing our “Importance of” series where from time to time, we’ll take a look at a specific role within hospitality and discuss just how important it is.

So in our first one, step forward the Front of House Manager, a role that can exist in many forms throughout many types of hospitality businesses.

3 more wonderful members from within the IOH ranks helped Phil in understanding the importance of this role and they covered off: -

• What is a Front of House Manager?
• Where the Front of House Manager role exists
• The Key Attributes of a good Front of House Manager
• The Knowledge and experience you should seek out to become a Front of House Manager
• The challenges of the role
• The career routes it can give you

As always, our guests also gave us their reasons for saying I’m in to the IOH.  They included: -

• The incredible support offered to the charity sector
• To develop and grow
• To stay networked
• Attend the incredible events
• Meet likeminded individuals
• Sharing knowledge

A huge thank you to our guests for giving up their time and knowledge

Enjoy!

To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/

For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]