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Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

Released Thursday, 1st June 2023
Good episode? Give it some love!
Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

Thursday, 1st June 2023
Good episode? Give it some love!
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Advances in AI and automation are reshaping customer service—and keeping up is critical to any support team’s success.

Join Intercom’s VP of Customer Support Declan Ivory, along with Rati Zvirawa, Senior Group Product Manager for Fin, along with our special customer guest speaker Geronimo Chala, Chief Client Officer at Rebag, to learn how to:

  • Prepare your support teams to work seamlessly with AI and automation
  • Set customer expectations for interacting with AI
  • Optimize your knowledge base for AI bots like Fin
  • Ensure proper security and compliance


Transcript: https://www.intercom.com/blog/podcasts/preparing-your-cs-team-for-the-age-of-ai-hear-the-latest-thoughts-from-leaders-in-the-space/

Learn more about Fin: https://www.intercom.com/fin

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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