JDB 157: Jill Nelson, CEO Ruby Receptionist | How Firm Culture Impacts Customer Service and Solving the Law Firm “Phone Problem”
Released Monday, 30th January 2017
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JDB 157: Jill Nelson, CEO Ruby Receptionist | How Firm Culture Impacts Customer Service and Solving the Law Firm “Phone Problem”
JDB 157: Jill Nelson, CEO Ruby Receptionist | How Firm Culture Impacts Customer Service and Solving the Law Firm “Phone Problem”
Monday, 30th January 2017
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In this week’s episode I interview the founder and CEO of Ruby Receptionists Jill Nelson. Jill shares with us the inspirational story of her company’s humble beginnings and its meteoric rise. 40% of Ruby’s 5,000 small business clients are lawyers – giving Jill an interesting perspective on lawyers and the way they interact on the telephone […]
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