https://kensthinktank.com/how-to-train-employees-to-be-nice-s02e03/
Joe Lloyd on Ken’s Think Tank Season 2, Episode 3
“This guy says, ‘Man, how do you train your employees to be so nice?’…”
“I said, ‘Dude, we don’t train them to be nice . . . we hire them nice . . . we teach them how to make coffee.’…”
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