In 2009, when the book was written, the commercial real estate construction industry was a disaster full of built-in waste.  Even now in 2019 seventy-percent of all projects end over budget and/or behind schedule (for various reasons, not always the fault of the builder).  The buildingSMART Alliance estimates that up to fifty-percent of the process is consumed in waste.  Almost every project includes massive hidden taxes in the form of delays, cost overruns, poor quality, and work that has to be redone.

Author (and consultant) Rex Miller was part of a team that observed and studied this phenomenon.  Listen as we discuss the findings that led to the book, how the industry has changed throughout the past decade, and what can still be done for continued improvement.