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Discover how virtual office support can revolutionize your home service business with insights from Shayna Shadowen, co-founder of My Office Help. She takes us through her personal journey, from managing a family electrical business to co-founding a company dedicated to virtual assistance. Learn how virtual services can alleviate the burden of daily tasks, allowing you to focus on growth. Shayna reveals how her team expertly handles everything from customer service to bookkeeping, ensuring business operations run smoothly and efficiently.

Unlock new business potential by leveraging your existing customer base, especially in industries like plumbing, HVAC, and septic services. Often overlooked, these valuable connections can transform into future opportunities when nurtured correctly. Shayna shares how her team utilizes bespoke software integrated with popular CRMs to become an extension of your business seamlessly. Understand the power of a customized onboarding process that ensures your virtual team fully understands and supports your unique operations, driving your business toward enhanced efficiency and success.

Celebrate the transformative impact women bring to the home service industry in roles traditionally dominated by men. Shayna highlights how empathy and nurturing qualities reshape company culture, creating inclusive, supportive environments. Explore stories of female leadership that foster family-like workplaces, encouraging women to seize opportunities and redefine success in this field. With discussions on shifting dynamics and untapped potential, particularly for women in trades, this episode inspires business owners to embrace diverse leadership and consider non-traditional career paths.

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