James Carney, Finance & Commercial Director of Blackpool Transport joins Tom and Matt to talk about how Blackpool is continuing to make buses the first choice for its residents and visitors by being there with the 'wow'. 

Habit change, the power of the penny and insight into Blackpool Transport's future plans for becoming a centre of excellence for electric vehicles are discussed - and some 'third glass of chablis conversations' are fondly reminisced on!