Kelly Reo, Executive Director of the Center for Operational Excellence at The Ohio State University Fisher College of Business, joined the Center in 2018, bringing over 20 years of management and consulting experience with her. She has served as a program and project manager on many strategic initiatives for large organizations across a variety of industries - finance, banking, manufacturing, retail, and higher education - from NiSource to L Brands. She has led teams in strategy development, business process improvement, technology implementation, and change facilitation.Most recently, she spent 14 years at Navigator Management Partners, now Avaap, where she was Vice President of Operations and Marketing. She has a bachelor’s degree in management information systems from Ohio State and a Marketing Management Certification from the Harvard Extension School. Additionally, Kelly is currently enrolled in the Master of Business Operational Excellence program at Ohio State’s Fisher College of Business.
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