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Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

Released Thursday, 7th May 2020
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Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku

Thursday, 7th May 2020
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In the Covid-19 storm, treating hospital patients requires constant iteration, creative information-sharing, and worst-case-scenario planning. Dr. Bon Ku, an ER physician and director of the Health Design Lab at Jefferson University in Philadelphia, takes us inside the practice and mindset required to perform under extraordinary pressure. He offers on-the-ground business insights we can all learn from, as he looks toward the future and reflects on a possible second wave of infections and the faulty incentives in the medical system. Interviewed by editor Bob Safian.

Read a transcript of this episode: https://mastersofscale.com

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