When it comes to being profitable, nothing beats a fine-tuned process. As I grew my agency, some 15 years ago, the first thing I looked into was a process kit by friend of the show, Jose Caballer.

David Darke joins the airwaves today to tell us about his unique process to connecting with clients over at Atomic Smash. I can't emphasize this enough, having a repeatable mechanism to stay in-touch with your clients is CRITICAL.

If you're doing any kind of long-term work that requires a minimum of 30-60 days, I'd argue a weekly recap call/email that ensures both parties are meeting expectations. Tune in to today's episode to find out how David and his team has executed on this in a COVID world.

Please say THANK YOU to today’s sponsors:

Lockedown Design & SEO - If you're looking for help in local SEO for contractors, manufacturers, or anything close to that industry -- give a shout to John!

ElegantMarketplace.com - If you're looking for an alternative to "big box" marketplaces or looking for new opportunities outside of the .org repo -- check out Elegant Marketplace!

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