In this 11th episode Nicoleta chats with Wendy Harris, managing director at WAG Associates, a telemarketing training company from England about the Mental Health First Aid.
Since emotions and feelings always factor in business and work as well as in our all interactions in life, the question is: are we able to develop that awareness around our mental health and the wellbeing of others? 
Can you read other people's body language? Are you able to pick up on what is said between the words? Do you become mindful of what is happening within you when people express themselves?
The Mental Health First Aid training helps you look at yourself from a different perspective, to understand yourself and others better. It helps you see when people are struggling around you and it teaches you to offer them that initial support before they seek the professional help they need or until the crisis resolves by itself.
An empowering chat that sees the mental health first aid training necessary and highly beneficial during this coronavirus pandemic that has changed our lives in ways that we have not anticipated and have not been prepared for.
Also a reminder for the employers and other social actors of the 1 trilion dollars spent on mental health illness at global level each year, and an invitation to consider if the Mental Health First Aid training could reduce sickness in the work place.