Here at Muni Diaries HQ, we usually end the year with a fun and lighthearted “Top Most WTF Moments of the Year” type of countdown. But in 2020…where do we even start?

As shelter-in-place became a more permanent fixture of our lives, documenting life in San Francisco, especially via commute tales, took on a different meaning. We saw the uphill battle faced by so many small businesses and venues (like our beloved Rickshaw Stop), and the struggles of essential workers, particularly Muni operators and first responders—many of whom relied on Muni to get around. We’re grateful that we could help share those stories.

So here are some highly memorable moments from your commuter tales, in this Dumpster fire of a year.

As always, Muni Diaries is made entirely of stories by San Franciscans like yourselves. Our inbox is always open for your tales: email us at [email protected].

Thumbnail photo by @jack.kerouac.alley on Instagram.