National Bicycle Dealers Association
NBDA: Bicycle Retail Radio
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National Bicycle Dealers Association
NBDA: Bicycle Retail RadioEpisodes
National Bicycle Dealers Association
NBDA: Bicycle Retail Radio
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This episode’s guest is our friend Steve Morganstern, owner at Bicycle Ranch Tucson. We talk leveraging brand and awards to tell customers the story of “why us,” discuss the changing market and how shops can succeed with the right tools.In addi
This week's Flex focuses on solving unmet customer needs.Support the show
This episode’s guest is Kenny Belaey. Founder of Bentonville Bike Fest. I was excited to have Kenny on the show again to talk about how the festival has grown, what to expect for 2024,and the years to come.The Bentonville Bike Fest is happening
Our Friday Flex this week is about rider experience.Support the show
Justin Bolinger is no stranger to bike shop life. Ever since his parents opened a shop in the 1980's, his love of cycling has grown. Now, over 30 years later, he shares his years of expertise and passion through his YouTube channel I Know A Guy
This week's Friday Flex is all about grassroots loyalty programs.Support the show
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We recap this month's resource "E Bike Hate
Today's episode begins with a question about upselling when customers only come in for a service issue or small repair. "How do you enhance a customer's ride experience?"If you would like your questions answered on the flex, you can write to th
This episode’s guests are Alessandro Basso, Chief Executive Officer at StarDue Group. StarDue is the parent company of the brands Basso Bikes and Lee Cougan Mountain Bikes and Craig Steyn, country manager US of Basso Bikes.Alessandro's Father a
Join Heather for this week's Friday Flex about SKU Reduction.Support the show
This episode’s guest is Brent Emery, co-owner of Emerys - a Wisconsin based bike store that adapts bikes to the needs of every rider. In this conversation we cover unique needs retailers should possess to best work with adaptive bicycles, whet
This Flex episode covers positioning high-margin inventory to drive additional sales.Support the show
This episode’s guests are Jonathan Youngman, Executive Director for Franklinton Cycle Works, and Erik Anderson, ED at Bikes for All People.In today’s episode they discuss their operations with John Robinson, President of Johnny Velo Bikes and h
Our short features, the Friday Flex episodes, are quick-hit business tips. This week Heather reviews why it's important to manage inventory, especially beyond 365.Support the show
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We recap this month's resource "Fear Monger
Our Friday Flex today features how using social media can build community and personalized services.Support the show
This episode’s guest is Eric Peterson, Business Development Manager, at Gocycle. Eric has been working to bring the coolest purpose-built, urban electric bike to retailers throughout the central United States. Listen and learn, how Go Cycle, a
General Tips for All Retailers When it comes to LightingWatch this episode on YouTube: https://youtu.be/_sYXnpzPRDM- Types of lights- Color temperature- Beam angles- Lumens- Foot-candles- Energy efficiency- Pricing- Light fixture examples- Exam
This episode’s guests are Micah Van Horn and Dan Jennings, from SRAM. SRAM excels in the bicycle industry, fostering retail success through top-notch products, education, advocacy, and unwavering passion. This conversation provides insights for
Today's Friday Flex reviews how to use social media to highlight shop expertise and repair services.Support the show
This episode’s guest is Frances Abbott, NBDA Marketing and Content Creator. Frances has worked in marketing for the last 10+ years in a variety of B2B and D2C roles at agencies and internal agencies and is now partnered with NBDA.This episode f
This Friday Flex Heather reviews tips for using social media to move old inventory.Support the show
The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We recap this month's resource "Inflation E
This Friday Flex is all about using social media to drive traffic!Support the show
This episode’s guests are Derek DiMedio, and Tony Stagliano, owners of Hershey Cycles.Located in the sweetest place on earth, Hershey PA, Hershey Cycles is doing things a bit out of the ordinary. A growing customer base and unique philosophy on
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