Caroline Carter, Author of Smart Moves, and Founder and CEO of Done in a Day, Inc., on the process of transitioning from home to home~

"But the reason I wrote the book was to allow people to say, okay, I get it. We all dread this process but we don't have to. Okay. There is a way that we can go through this and make very solid emotional, financial and physical decisions that will affect us over time."

Caroline Carter, Founder and CEO, Done in Day, Inc. | Author, Smart Moves with host Andy Ockershausen in-studio interview

Andy Ockershausen: This is Our Town and this is Andy Ockershausen to talk to a friend of many years who has shocked me beyond belief because I lost track of her, what, 10, 15 years ago in our neighborhood and now she's turned out to be a fabulous writer, I think. Caroline Carter, welcome to Our Town.Caroline Carter: Thank you, Andy. I'm pleased to be here.Andy Ockershausen: It is unbelievable what you have done in this book. Like you're new to me and yet you're not. You're ... we're friends for many years, but you've established a life about moving and everybody in the world eventually is going to move.Smart Moves - Demystifying the Moving ProcessCaroline Carter: Absolutely.Andy Ockershausen: So everybody's a potential client or potential to need your help and your book is fabulous.Caroline Carter: Oh, thank you. I'm so glad. Thanks.Andy Ockershausen: I'm not anxious to move because the problem of doing it, it's scary, but what you have written and for me to understand, man, it's terrific. Just terrific, Caroline.Caroline Carter: Well, I appreciate that. I think that the purpose of writing the book was to demystify this process. You know, when you say to someone or when you look at this statistic, for instance, that the US Census Bureau says that the average American moves 11 times throughout their lifetime and that's a lot of moving.Andy Ockershausen: That's just average.Caroline Carter: That's just average but Americans move more than any other culture.Andy Ockershausen: I saw that.Caroline Carter: And if you say to someone, you know, what do you think about moving? Well, the first thing they say is, I dread it. I absolutely dread it. So part of the reason why I wrote Smart Moves was to demystify the process for people.Andy Ockershausen: And showing the mover how to save time and money while transitioning your home and life.Caroline Carter: Exactly.Andy Ockershausen: Now that's important. The life thing.Caroline Carter: Sure.Andy Ockershausen: You've almost been, and in a lot of your work and your career, you've done some marriage counseling too.Caroline Carter: Oh, well no, no doubt about that. No doubt about that because everybody ... this is a very emotional process.Andy Ockershausen: It's always a strain on marriage, isn't it? A strain?Moving is a Strain on the Entire FamilyCaroline Carter: Well it's a strain actually on the entire family, including the pets and I say that because selling your home, okay, preparing it to sell and moving is one of the most stressful life changing events that a family can go through and everybody acts out because they don't know what to expect. They don't ... it's like being on a roller coaster, right? You kind of do in general know what to expect, but every ride is different and we all will go through this packaging of our homes to sell if we want to sell it at top dollar right, and then moving. But the reason I wrote the book was to allow people to say, okay, I get it. We all dread this process but we don't have to. Okay. There is a way that we can go through this and make very solid emotional, financial and physical decisions that will affect us over time.Andy Ockershausen: One of the not surprises because I can understand what you do after reading the book and the fact that you're not in the sales business, you're not trying to help somebody sell their house. You're having to get them ready to sell that.