Measurably engaging both new and seasoned employees is something that is still heavy on many leaders’ minds. Candice Saffer, Senior HR Director at virtual events company Social27, recently had the added challenge of hiring, onboarding, and engaging 150 new employees—at the same time. In this episode of PIVOT, you’ll hear how Candice standardized people ops processes to listen and learn from team members around the world.

On this episode, you’ll hear:

• [02:27-04:41] How the pandemic caused a reframe in thinking about people ops
• [04:42-09:11] The benefits of a holistic approach to hiring and onboarding
• [09:26-10:14] The challenges of hiring fast and in bulk
• [10:14-13:43] How HR can encourage healthy work schedules in “high season”
• [14:01-17:01] How Social27 does performance reviews and gathers employee feedback
• [17:54-19:09] How Candice’s team puts together packages for overseas employees
• [19:10-21:34] The “secret sauce” to connecting across time zones 
• [21:43-22:55] Why up-to-date employee handbooks are more crucial than ever before
• [22:56-24:15] Processes and programs to have in place before hiring more employees
• [24:16-25:40] What to automate to optimize recruiting efforts
• [25:40-26:57] How to build an empathetic organization

After you listen: 

• New Way to Approach Performance Reviews: https://www.zenefits.com/learn/new-way-to-approach-performance-reviews/
• Order your copy of our book People Operations: Zenefits.com/pops-book
• Follow the podcast 
• Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/