As the nature of work continues to change, so too should the hiring process. The old way of hiring—for the role and the specific set of skills needed to do the job—just isn’t cutting it anymore. On this episode of PIVOT, you’ll hear how MotoRefi Director of Talent Acquisition Adrian Russo is approaching the candidate experience. Since the start of the pandemic, MotoRefi has grown from 65 to over 300 people and continues to hire about 30 people each month. Adrian joins the show to discuss how to create a sublime candidate experience, hire based on business needs, and form partnerships to bolster recruiting efforts.

On this episode, you’ll hear:

• [01:05-02:25] How to match the right candidate to the right role
• [02:43-04:15] The changing requirements for smart talent acquisition
• [04:19-05:42] Why the traditional, dogmatic approach to hiring isn’t enough anymore
• [05:42-06:18] What is employee net promoter score (eNPS)?
• [07:29-08:58] How to write job descriptions and interview based on business needs
• [08:58-10:35] The soft skills needed in hybrid and remote workforces 
• [10:36-12:28] How to form partnerships for recruiting opportunities
• [12:28-14:50] How to develop employee “launch plans” for onboarding success 

  After you listen: 

  • Order your copy of our book People Operations: Zenefits.com/pops-book
  • Follow the podcast 
  Submit your People Ops questions: https://www.zenefits.com/workest/ask-a-question/