In this episode, I chat with Becky Karsh, head of people development at Uber in the US and Canada, about how to navigate massive cultural shifts in the workplace. Becky's navigated several during her time at Uber. This episode was taken as a clip from our Training With Empathy event that we hosted back with empathy wines in April of 2020. And what I love about this is that Becky just gives great advice. She's candidly been leading a team through a lot of shifts from the entrance into COVID and the massive workforce change to the CEO changeover that happened a few years back. So she has some great perspective, and I think you'll learn a lot.

Topics Covered:

• How to train resilience in a team
• Fostering a community virtually
• Identifying humility as a trait in a potential hire
• Managing people who are innovative
• Training people during a business pivot
• How Uber deals with change through empathy
• Removing the fear of failure in employees
• Leading the people team at Uber

Find the show notes for this episode here!

Watch this episode on Youtube here.

Host: Chris Ronzio

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