During my last stint in radio, which spanned a 14-year period, a Chick-fil-A restaurant was eventually erected less than a mile down the street. I wasn’t yet familiar with the phenomenon that was the chicken sandwich, but I soon would be. To say that my interactions with this establishment’s staff were the best I’ve ever […]

The post 283: Creating a Remarkable Culture with Chick-fil-A Veteran Dee Ann Turner first appeared on Read to Lead Podcast.