Making a great first impression isn’t just about looking the part — it’s about creating genuine emotional connections that turn prospects into residents.

In this episode Ronald Harrington sits down with industry trailblazer Christi Wedel to explore the evolution of leasing and marketing.

Christi reveals why rolling out the red carpet for every prospect is critical in this competitive market and how luxury communities can elevate their leasing strategies through unforgettable experiences.

The conversation is packed with actionable tips, from mastering active listening to using role-playing exercises to train leasing professionals.

Christi also shares her three easy wins for connecting with prospects and how personalized follow-ups can seal the deal.

Whether you’re new to the industry or a seasoned pro, this episode offers a fresh perspective on what it takes to stand out.

What’s Covered in This Episode:
-Understanding a prospect's ‘why’ as the key to successful leasing
-What does “rolling out the red carpet” really mean in luxury communities?
-The first impression starts the moment you stand and greet a prospect.
-How role-playing can transform the way leasing professionals connect with prospects.

Don’t miss this deep dive into creating memorable leasing experiences that turn inquiries into signed leases!

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If listening is your preferred podcast experience, check out Rooms with Ronald on Spotify or Apple Podcasts.