Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

When working with a team, Mark noticed that the team was composed mostly of people that preferred to work in silence. They were introverts. However, their desire for privacy started to affect the team’s performance. Mark started to think about how to create more engagement and communication in the team, and designed a working agreements session to help the team understand how their distance was starting to affect their performance.

Featured Book of the Week: The 8 Stances of a Scrum Master by Barry Overeem

In the 8 Stances of a Scrum Master whitepaper, Mark found a model to help him reflect on his career, and understand that even as a manager, Mark was performing some of the Scrum Master duties. The whitepaper, authored by Barry Overeem (a previous guest on the podcast), helped Mark understand the Scrum Master role in-depth.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Mark Metze

Following the pattern of all good Computer Science majors, Mark began his career as a programmer and devoted the first 2 decades of his career to the craft of writing code. His next decade was spent in a managerial role for a software team. And then recently he pivoted once again to the role of Scrum Master. Mark has a heart for leading through service and has enthusiastically embraced the role of Scrum Master.

You can link with Mark Metze on LinkedIn.