In this episode, Derik is joined by Tom Shen. Tom has a storied fintech career that includes founding, leading and serving on the board for some of the industry’s most impactful organizations. Tom’s latest company, Malauzai, was acquired by

A Conversation with Ted Brown: co-founder of Digital Onboarding

Oct 21st, 2020 37m 16s

On today’s podcast, Derik is joined by Ted Brown - Co-Founder of Digital Onboarding. Derik and Ted talk about the founding of Digital Onboarding, which like many startups, was a result of a pivot from the original idea. Ted shares how the Dig

A Conversation with Nikhil Lakhanpal: Co-founder of Narmi

Oct 13th, 2020 43m 3s

On today’s podcast, Derik is joined by Nikhil Lakhanpal - Co-Founder of Narmi. Derik and Nikhil talk about the unique founding story of Narmi and how that background provides their company a unique lens on the market. They also discuss Narmi

Navigating 2021 Budget Season

Oct 5th, 2020 28m 31s

In this episode, Derik asked Kyle Bazzy – Head of Enterprise Growth at Autobooks to join him for a conversation about 2021 budgeting. Kyle meets with small business champions within financial institutions every day, and offers up great insight

A conversation with Greg Varnell

Sep 21st, 2020 42m 19s

In this episode, Derik has a conversation with Greg Varnell, VP Engineering at Q2. Greg has been with Q2 for over 10 years and is leading a team on the rollout of the new Q2 Marketplace, a product that can be traced back to the original founda

A Deep Dive Into the "Jobs" of Small Business Banking

Aug 18th, 2020 1h 16m

In this episode, Derik and Chris go deep on the Jobs To Be Done (JTBD) in small business banking. Joining the conversation is Ryan Garner, Principal Customer and Product Lead at 11:FS. He and his team released an in-depth report on small busine

A Conversation with Jason Henrichs - CEO at Alloy Labs Alliance

Jul 24th, 2020 34m 11s

In this episode, Derik talks with Jason Henrichs. Jason is CEO at Alloy Labs Alliance and Founder/Managing Director of Fintech Forge. They cover a lot of topics in this interview, including Jason’s recent blog posts on community banking evalu

Corey LeBlanc - Chief Digital & Innovation Officer at Origin Bank

Jul 17th, 2020 39m 58s

Core LeBlanc [DS1] Chief Digital and Innovation Officer at Origin Bank In this episode, Derik talks with Corey about digital transformation in banking. They cover a lot of topics, including:· Improving the customer experience· Why di

The Job of "Getting paid at a distance"

Mar 26th, 2020 30m 43s

During the conversation you’ll hear us talk about Jobs to be done, a product development framework that we use. You’ll hear terms like demand, supply, customer progress, and jobs. These are all terms used within the framework. To learn more

Moment of Need to Resolution

Mar 4th, 2020 54m 26s

Show notes:Follow Lee on Twitter or LinkedINThe latest article from LeeInvictus a new album from Carlito Smith, designer at AutobooksEverybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really AreBanno is

What Makes People Switch Fintech Products

Feb 4th, 2020 29m 55s

Derik and Chris talk about how ten interviews with small business owners gave them a deep understanding of what each customer was struggling with, and how they took that insight and launched a successful new feature in Autobooks in just twenty

Customer Conversations that Drive Product Strategy

Nov 20th, 2019 29m 44s

Welcome to Small Business Obsessed - a podcast by Autobooks about small business and fintech product strategy.In this episode you'll hear about a woman named Lisa and the real story about how starting her small business drove her to shop arou

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