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Episode from the podcastSocial Media Marketing Podcast

Social Customer Service: How to Care for Customers With Social Media

Released Friday, 11th December 2015
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Does your business have a social customer service plan? Want to step up your customer service on social media?
In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana. 
Show notes: https://www.socialmediaexaminer.com/175

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