Deep Dive: The online food delivery industry’s problem with profitability

Released Tuesday, 30th June 2020
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At the end of 2019, Meituan-Dianping recorded close to US$400 million in net profits, with more than half of the company’s revenue coming from food delivery. Seeing as the online food delivery industry is notoriously a loss-making business, this came as quite a surprise.
How did Meituan-Dianping succeed, when other players like US counterparts Uber and GrubHub are still struggling? Can other online food delivery players replicate its success? Tech in Asia reporter Putra Muskita answers these questions and more on this month’s Deep Dive.
More information on this episode here: https://www.techinasia.com/deep-dive-online-food-…
Episode Sponsor:
To better navigate the challenges of humanizing a brand and its customer engagement, Jean Thomas, chief marketing officer at Pomelo Fashion, and Kenneth Soo, Asia-Pacific team lead for customer success at Braze, will share tips and tricks that businesses can use to interact with their customers in a sensitive and efficient manner.
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Episode Details

Length
24m 18s
Explicit
No

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