Following his discussion about conflict with two former police officers, Laura Ash and Kul Muhay, Andy Lopata asks more personal questions about the professional relationships that impacted their careers. Kul, a natural introvert found he has a tendency to develop deep relationships based on a values first perspective. He has a small connected world. For Laura relationships are the core of business and level three listening is paramount in developing those connections. She believes that people who are judgemental cannot form good relationships.  Kul found that any kind of relationship will fail when there is a lack of trust, communication or understanding.A list of their favourite books and resources are in the show notes.