Andy Lopata's guest this week is Dr Lynda Shaw, a cognitive neuroscientist. Andy was particularly interested in how neuroscience helps us to understand our relationships with other people and manage them more effectively. Lynda emphasised that we can never know how someone else feels and that empathy is very important in building relationships. Leaders need to understand the impact of their decisions on other people and theirs on us. Our brains are about networks that influence our decisions. Those networks are affected by our feelings and what is going on around us. Andy and Lynda also discuss why we have chemistry with some and not others and how at work, leaders have to control their behaviour to be fair. Unconscious bias is normal but not acceptable. Neuroscience helps to understand people; understand what motivates people and how to build relationships.