हमें लोगों के सामने बोलने से इतना डर क्यों लगता है? कौनसी ऐसी चीज़ें या डरों की जड़ें हैं जो हमें रोकती हैं? क्या हम इस डर से मुक्ति पा सकते हैं? हमें क्या वो चीज़ें हैं जिन्हें याद कर के हम एक पहला कदम ले सकते हैं इस डर से छुटकारा पाने के लिए
जनसंवाद की क्या क्या सामग्री होती है? किस तरह से हम अपने सार्वजनिक जुड़ाव के माध्यम से लोगों को जीत सकते हैं? और यह सब क्यूँ ज़रूरी होता है इस ज़माने में?
One of the things I’ve been trying to explain for years now, and also being extremely mindful of, is the use of the #apostrophe. An apostrophe, that particular #punctuation mark – that single quotation mark that we put ahead of, or after, words
People find it easy to call me a “Grammar Nazi” and have often done so in the past as well. I take wholehearted offence when it comes to the term. Especially because we use the word “Nazi” too easily. Lightly. Loosely. Without respecting wh
The English language, like any other, has been corrupted by many. If there is Hinglish - or Hindi English - there is most definitely Pinglish, or Punjabi English. Punjoo friends and I have often laughed at our parents’, grandparents’ and relati
It’s not just Indians who use weird expressions or incorrect words. There are a number of phrases and words that many people, around the world, also get horribly wrong. Some of these, unfortunately, have to do with basic,incorrect spelling, but
Riddle me this. Do you use can where you feel you could?And use will where you’d do better with would?Let’s also talk about shall, don’t you think we should?Can and could.Will and would.Shall and should.Do these three pairs confuse you
In this week's episode, I start with an apology and talk about a simple, two-letter word. NO.NO…and the immense punch that it packs. Such a little word. Carrying so much power and import. And so difficult to say sometimes. Saying "no" is defin
To listen actively is, quite simply, being in the moment. It involves a few steps or, stages that add up to a key ingredient of good communication. In fact, being a good listener is the very first step toward being an effective communicator.
It’s important to treat every form of official communication as one for the record. Because written communication feeds into systems or processes and will, most likely, outlast people in an organisation.For example, do read your messages afte
Let’s talk about a few things that make for poor impressions. What do I mean? Well, for example, incomplete words or the incorrect use of words, poor sentences and absurd abbreviations where they are not needed. Let me tell you about a few in
We’re all exchanging countless emails at work throughout the week, often dozens of times in a day. It’s easy to forget what makes an e-mail stand out in someone’s inbox, when you really want it to! More importantly, what are some of the ingred