The Joy of Membership

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The podcast this week features an interview with Dick Haiduck, author of Shifting Gears. Dick is a former of life sciences executive and mentor who has been committed to maintaining an active retirement, and he knew that he was not alone in doing that. The interviews that he has conducted with fellow retirees about their desires to make meaningful contributions are the basis for his book.I was curious to speak with Dick about his book because I often hear from membership leaders about the difficult time that they have attracting younger members: Millenials and now even Generation Z. This conversation was a nice reminder to keep looking at the other end of the age spectrum as well.Connect with Dick:richardhaiduck.com*****INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard
Part of the role of being a leader in a membership-based organization is ensuring that members experience a culture of acceptance and respect when engaging with us. Most of us want to be inclusive. We want to remove barriers that would make anyone feel unsafe or unheard. Yet, we know that our organizations exist within many systems where there can be problematic elements. Sometimes, we may even be blind to those problems ourselves. Reeshemah Davis is the founder and principal consultant of EMBOLDEN Action. Systems change is her area of expertise.Reeshemah spent a few minutes with me in this episode sharing her thoughts on this very complex topic. I was particularly encouraged by her perspective on how each of us, as leaders, can begin having an impact...even if we feel that the overall issues are too large to get our arms around or will have a significant amount of change. I hope you'll be encouraged by her perspective as well.Connect with Reeshemah:www.emboldenaction.comTwitter: @emboldenactionLinkedIn: Embolden Action, LLC.*****INTERESTED IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard
My guest for this week’s episode is Heather Burright, Founder and CEO of Skill Masters Market. While Heather does consulting with organizations around instructional design and change management now, she came into that work from a large membership-based nonprofit. In our conversation, we specifically focused on the shift that is happening right now where more training is needing to happen in a virtual manner. If you’re like most organizations that are in this position, offering Continuing Education or other professional development, you’re probably concerned about making sure that the training is still effective even in a virtual format. Heather gave some great tips that I think you’re going to find super helpful. Now, here’s my conversation with Heather Burright.Connect with Heather:https://www.skillmastersmarket.com/****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
When I think of industries that were perhaps hardest hit by the COVID-19 global pandemic, the event and trade show industry is pretty high on my list. This week’s guest, Marlys Arnold, saw the impact coming and knew it was going to be big. In addition to her role as an exhibit marketing strategist, Marlys has served as the organizer of several expos and events herself. She has led exhibitor workshops in a variety of industries, ranging from local consumer expos to some of the largest trade shows in the U.S. She hosts the Trade Show Insights blog and podcast and she’s the author of “Build a Better Trade Show Image” and “Exhibit Design That Works”. And she’s the founder of the Exhibit Marketers Cafe and Exhibit Marketers Academy, an online education community.Professionally, Marlys knows what she’s talking about and she’s one of the best resources I know on the topic of virtual events.  Personally, she’s the kind of person who always comes through for me anytime I have a question or need a connecting point for a client.Please spend the next few minutes with me, getting to know Marlys Arnold.Connect with Marlys:Trade Show Insights (blog & podcast)Exhibit Marketers CafeVirtual Lunch Conversations****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
Have you ever heard the phrase “sacred cow”?  In a business context, a sacred cow refers to an idea, custom, or belief that an organization resists questioning or criticizing. Sometimes holding onto such ideas without questioning them can hold an organization back from being able to create change that is necessary to survival.Today’s guest is Dr. Stephan Meyer who received his PhD last November for his research into sacred cows and organizations, but he’s actually been working on change-related projects in his career for more than 25 years. In a world now where every organization is trying to find a new path forward, it seemed like the perfect time for this conversation with Stephan. I hope you enjoy listening in.Connect with Stephan:https://twitter.com/Stephan_Meyerhttps://stephanmeyer.com/****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
My next guest and I had a good laugh after we closed out our interview because she was totally singing my tune and we hadn’t even practiced!  Anita Prather Harvell calls herself both an IT geek and an artist.  Her artistic resume is extensive… playing woodwinds and percussion in local pit orchestras, singing with a chorus, performing theatrically on stage, and, teaching marching band and color guard across the country. She’s even married to a musician spouse. A love for the arts is in her blood.Today, Anita is President of the North Country Arts Council.  She is on the board of the local chamber of commerce and she works as an IT Specialist for Family Morale, Welfare, and Recreation on Fort  Drum.  She is also a website manager and does the social media and PR for a wide variety of nonprofit organizations.For a few moments, she put all that on pause to talk with us about her work with the Arts Council.  Here’s our conversation...Connect with NCAC:nnyart.orgFacebook and Instagram: @North Country Arts Council LinkedIn:  North Country Arts Council****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
I think it is fair to say that this week’s guest is the perfect example of an association leader whose work reflects a lifelong passion.  Evelyn Green grew up on a farm in Alabama.  Her family’s beef operation was in the largest beef-producing county for that state. Since 1982, she has been involved in the support and management of her family farm. She is married to a professor of Animal Sciences with a specialization in Beef Cattle Nutrition. She has served in every possible role for the Alabama Cattlewomen’s Association and today, she is President Elect for the American National Cattlewomen’s Association.She - and really every person that I’ve interacted with at ANCW - are incredibly passionate about the work, so I invited her here today to talk about how ANCW is being helpful to members and bring value to their industry.Connect with ANCW:https://ancw.org/****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
This week, I’d like to introduce you to JJ Reynolds from Mediauthentic. JJ originally started working in the field of marketing as a videographer who would create marketing videos and other assets, but he quickly learned that organizations didn’t really know what to do with these things once they had them.That led him to dig into measurement, which he says is really what’s necessary to answer the question, “Is this actually working?”  When you know what is and isn’t working (WITH REAL NUMBERS in front of you), it’s easier to take action in the right direction.Today, that’s what JJ focuses on - using metrics to help organizations guide their growth and value delivery.Connect with JJ:https://www.mediauthentic.com/joy****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
Matt George and I live in the same town, but we hadn’t met until we recorded today’s interview. Oh sure… I had heard of Matt.  After all, he is the CEO of Children’s Home Association of Illinois.  I knew of the work that he did. I also knew that he had a book out for nonprofits.But I did not fully realize how innovative Matt’s approach was until I started looking more closely.  In fact, Kevin Harrington who is known as the “inventor of the infomercial” and was the original Shark on Shark Tank says Matt George’s new book “Nonprofit Game Plan” is a game changer and he called Matt the “nonprofit CEO of our time.”So, obviously, I had to talk to Matt… and let you listen in on that conversation.Connect with Children's Home Association:https://www.chail.org/Check Out (and Support!) the "No Tee Time Tourney", an innovative virtual golf outing:  https://www.chail.org/Getting-Involved/Event/no-tee-time-tourneyUse code:  Joy10 to get $10 off your event registration(There is NO financial relationship between The Joy of Membership and The Children's Home or this event.)Find Matt's Book, The Nonprofit Game Plan, on Amazon:https://www.amazon.com/Nonprofit-Game-Plan-Strategy-Success-ebook/dp/B083RQZP6W/ref=sr_1_1?dchild=1&keywords=matt+george&qid=1598531895&sr=8-1****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
One of my personal goals as I created this podcast format was to bring forward stories of value being created by mission-driven organizations covering a diverse array of topic areas, membership sizes and types, geographic location, and length of service.  As part of this podcast, you’ll hear from organizations that have been working toward their mission for decades, but you’ll also hear from some that are very new.That’s the situation today. The GU272 Descendants Association is very new as a formal association, but their mission and the impact of their work?  …. Well, that spans generations. Join me for this conversation with Rochell Sanders Prater, the association’s Vice President of Membership.Connect with GU272 Descendants Association:  https://www.gu272.net/****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
This week, Mary Conley Eggert shares her commitment to helping solve the world’s water crises… and there are actually many issues woven together that need urgent attention.  As she looked at what SHE could do to be helpful, she realized that her natural inclinations to network and connect people could help her create a community where the right people could come together to find solutions more quickly.So, that’s exactly what she did.Connect with GlobalWaterWorks:  Community:  gwwconnect.comTwitter:  twitter.com/globalwaterworkEmail:  mary.eggert@globalwaterworks.org ****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
My guest this week is Bruce Bro, President of the National Foundation for Danish America.  There are approximately 1.5 Million Americans who claim at least partial Danish heritage and call themselves “Danish Americans”. NFDA is a nonprofit organization, formed in 2019 to help Danish American organizations network, coordinate, share and collaborate all in an effort to preserve and promote the Danish culture and heritage in America.As the Foundation’s President, Bruce recently asked “how can we be helpful?” and he came up with a rather unusual answer.  That’s what he’s here today to talk about.Connect with NFDA:  danishamerica.org****INTERESTING IN DELIVERING *MAXIMUM* VALUE FOR YOUR MEMBERS?Download a FREE Scorecard here and get ACTIONABLE insights in less than 10 minutes:  https://joyofmembership.com/scorecard****ABOUT YOUR HOSTYes, there is a “real” Joy in The Joy of Membership.Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.But beyond industry experience and education…Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.She's a planner of systems and driver of progress that helps your organization achieve stretch goals.She's a gifted facilitator of conversation, collaboration and constructive growth. And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.
This podcast is dedicated to membership leaders who tirelessly serve as connectors, collaborators, champions, and community gatherers... and are always asking, "How Can We Be Helpful?"Join Host Joy Duling as she explores how membership leaders have answered this simple question for their organizations.  Together, we'll learn from their aha moments and find new ways that we, too, can be helpful and create more value for members.
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Podcast Details

Created by
Joy Duling
Podcast Status
Active
Started
Aug 6th, 2020
Latest Episode
Oct 15th, 2020
Release Period
Weekly
Episodes
13
Avg. Episode Length
15 minutes
Explicit
No
Order
Episodic

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