How is your year going? Hitting all your metrics? Have you even paused for a moment to look?In this episode, I share the 3 major areas that I think warrant a mid-year check-in. Take a listen and let me know your thoughts!Connect with JoyWebsi

9 Ways to Grow Your Volunteer Program with Technology

May 16th, 2023 18m 17s

In this episode, we're continuing a special series during which we're exploring how to use technology to help you grow things that are NOT membership.In the work that I do with clients, I'm most often talking about membership growth, but in the

8 Ways Technology Can Grow Your Donor Program

May 10th, 2023 17m 20s

If you've been listening to this podcast for any length of time at all, you know that we talk about membership growth a lot, but there are actually LOTS of other things that membership organizations want to grow, too: donations, sponsorships,

How Many New Prospects Did You Attract in Q1?

Apr 11th, 2023 9m 50s

We're solidly into the 4th month of the year, which means there's an entire first quarter of progress in the rearview mirror. Often, the metrics that organizations look at most closely throughout the year is the number of members who have signe

Does Your Membership Organization Embrace Change?

Mar 14th, 2023 8m 56s

This past week, I had the opportunity to be a guest on an episode of Radio-Free 501c with host Cecilia Sepp as part of her special series focused on the 21st Century Membership.As I contemplated what being a "21st Century Membership" means in a

The 5 Stages of Tech Readiness

Feb 28th, 2023 16m 40s

Last week, I spent some time consulting with a small membership organization about their tech options. They've been operating primarily on paper but are now exploring how to up-level in the coming year. Their new membership chair was a flurry o

Uncommon Strategies for Member Engagement

Feb 14th, 2023 17m 13s

This week is another guest episode. This time, I’m joined by Amanda Lea Kaiser from Kaiser Insights. If Amanda’s name sounds familiar, it’s probably because she’s pretty well known in association circles, but it could also be because she appear

Thinking About Switching Membership Software? Listen to This First

Feb 7th, 2023 18m 28s

This past week, Wild Apricot clients learned that a 25% price increase was coming to all pricing tiers in April. It's not unusual for companies to have to increase prices periodically, so this is to be expected. Yet, every time the price of tec

Thinking About More Marketing? Do This First.

Jan 31st, 2023 16m 57s

Today, I have a special guest with me. It’s been a while since we’ve had a guest episode, so I hope you enjoy this conversation with Aron Murch. Aron is the Co-Owner of 2H Media.Aron works with nonprofits in Ontario, focusing especially on buil

What to Do with Inactive Contacts in Your Member Database

Jan 24th, 2023 11m 6s

Do you have contacts who have just been sitting in your database for months, maybe even years, without ever becoming a member?Some organizations keep those old contacts on their list forever. Other organizations are constantly trying to clear t

Why Won't Members Join?

Jan 17th, 2023 17m 6s

Raise your hand if you’ve ever wondered why the heck people think that what your organization does is brilliant, but they still don’t become a member.Go ahead, raise those hands. I’ll wait.If your hand is now raised, you are in good company. In

What Will Be Different in 2023?

Dec 20th, 2022 9m 58s

For many organizations, this time of year is when things get "real". You can see whether revenue went up or down. You can see whether you have more members or less. This means that this is the time of year when it makes sense to consider if the

Using Live Events to Attract More Members

Nov 29th, 2022 12m 7s

Recently, my team and I provided event support for a client that was hosting its first "back-to-live" Conference after a pandemic hiatus. Along the way, I noted a few things that could be woven into the experience next time that will likely h

Membership Growth: Are You a One-Hit 'Wanderer'?

Nov 1st, 2022 13m 34s

In this week's episode of The Joy of Membership Podcast, we're diving into how you can turn a seemingly dead-end opportunity for new members into a membership growth opportunity. All you have to do? A little follow-up! Take a listen and let me

Attract New Members with Discovery Magnets

Oct 25th, 2022 12m 11s

New members: We all want them. But when it comes to attracting new potential members, is your organization falling short? In this week's episode of The Joy of Membership Podcast, I dive into five types Discovery Magnets (more commonly known as

Your Roadmap to Growth (Part 3 of 3)

Oct 11th, 2022 13m 47s

This week, I'm wrapping up the 3-part series called "The Roadmap to Membership Growth". This has officially served as the kick-off for Season 3 of the podcast, and this is Episode 103!If you missed the first six growth practices in The Roadmap

Your Roadmap to Growth (Part 2 of 3)

Oct 4th, 2022 12m 55s

Ready for the next leg of our Membership Growth Itinerary?! Today's podcast is a brief overview of the second grouping of growth practices (remember - there are 9!) to achieve membership growth. If you missed last week's episode, listen in here

Your Roadmap to Growth (Part 1 of 3)

Sep 27th, 2022 16m 50s

It's your official welcome to Season 3 of the Joy of Membership Podcast!In Season 1, you heard many interviews with membership leaders, exploring why they’re here, how they are being helpful to their audience, and what they’ve learned along the

Rogue Chapters: Cecilia Sepp

Sep 20th, 2022 31m 43s

This week, Cecilia Sepp (founder of Rogue Tulips Nonprofit Consulting & Association Management Services) chats with us about how relations between local chapters and national organizations can and SHOULD work together. Cecilia has spent her en

Want Membership Growth? Marketing Is Not the Answer

Sep 14th, 2022 9m 3s

As Fall approaches (here in the US), it's the time of year that many organizations turn their focus to member recruitment. Whether it's an annual membership drive, a member-to-member referral campaign, or a growth effort conducted alongside con

Addressing Member Preferences in Your Member Experience

Aug 30th, 2022 7m 24s

Although your members share a common interest or passion, that doesn't mean they share the same brain. Every person is different, so making sure you address member preferences within your member experience will help your current (and future) me

Membership Technology: It's Not Really About Your Website

Aug 23rd, 2022 13m 7s

On this week's episode of The Joy of Membership Podcast, I'm diving into some different ways that technology benefits your organization. While your website is undoubtedly important to the work you do, there are other elements of technology that

Is Your Membership Software Vendor a Friend or Foe?

Aug 16th, 2022 10m 26s

No matter how great your membership software is, without reliable and honest customer service, you'll be left dissatisfied. I've been listening to many issues from clients and new inquiries about their current software vendor, and it makes me s

Have Member Communication Preferences Changed?

Aug 9th, 2022 10m 23s

Remember how great it was when the cell phone went mainstream, and you could, for the most part, get ahold of anyone anywhere? Now with smartphones, there's a boom in ways to get ahold of people without needing to use your voice. Super convenie

Membership Growth: Well, That Was Easier

Aug 2nd, 2022 13m 43s

Let me ask an obvious question... do you ever wish that it was easier to grow your membership? Today, I share five things that might be making growth more difficult to achieve than it should be. Connect with Joy:Website:joyofmembership.comjou