The Total Tutor Neil Haley will interview Dr. Amy Cooper Hakim, Author of WORKING WITH DIFFICULT PEOPLE.. She will discuss the upcoming conference Pennsylvania Conference for Women.Amy Cooper Hakim, Ph.D., is an industrial-organizational psychology practitioner. She is an author, blogger, public speaker, and the principal consultant at The Cooper Strategic Group. She helps employees and employers to get along better, and coaches leaders and employees to improve productivity, morale, satisfaction, and overall work-life balance. Her book, Working with Difficult People  (Penguin Random House) provides clear strategies to effectively handle the ten types of difficult bosses, colleagues, and subordinates. The book recently hit #1 in sales at Amazon for Business Etiquette books and was highlighted in Parade Magazine. Dr. Hakim has been featured in the New York Times, Wall Street Journal, Fast Company, CNBC Make It, Inc., Monster.com, Bustle, EverUp and Star-Telegram.  She has also been a guest on the KRTH Morning Show, Think KERA Radio, the WBEZ Morning Shift, the Boca Voice, and Business Radio on Sirius XM.