Matthew O'Connor graduated from Nichols in 1993, playing basketball and golf for the Bison. He went on to become Senior Vice President of Sales at Monster.com, leading several divisions over over a decade there before taking the job of Senior Vice President of Global Sales for Care.com in 2018. Matt remains active at Nichols College as a member of the college's Board of Advisors, occasionally mentors students who are interested in sales careers, hires Nichols graduates and is a President's Society Level Donor to Nichols.

In this episode, we talk about Matt's time at Nichols, including his favorite professors, and how he started from scratch by moving from the financial services industry to the dot com industry, seeking a faster-paced environment. We talk a lot about sales including ... what are the best ways to become an effective salesperson, overcoming the word 'no', how to deal with rejection and his favorite sales-based books and training tools. We talk about his company, Care.com, and how the pandemic has affected the care business, his sales teams and the changes in culture and tele-selling brought on by social distancing. We finish by talking about why he has stayed involved at Nichols for all these years.

If you are currently in a sales-based career, are just starting a sales career or work with or oversee a sales department, this interview will give you some great tips on how to succeed in sales from one of the country's top sales executives.

For more information about his company, visit: www.care.com

Nichols College Alumni Experience Theme Song by Jermel Walker '12

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