On this episode of #ThePlaybook, Greg Smith, Co-Founder and CEO of Thinkific, provides insights on:

[3:29] - Why an abundant approach to business allows companies to connect with more customers than being scarce

[7:24] - The role that empathy plays from a leadership and hiring standpoint

[12:58] - The most important questions you can ask yourself when considering a pivot

[13:29]  - Why there is no better time than now to start building your audience

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