Welcome to The Proven Principles Hospitality Podcast!
This show is aimed at demystifying the inner workings of hotels. We share insights and best practices on the skills needed to be successful in any customer service focused business.
On the show you'll find interviews with hospitality industry experts and individual episodes that break down the tools, tips and tricks that the best run hotels use everyday.
Produced by Knowing Hospitality, a hotel management and consulting firm based in Seattle, WA.