On the job training is a billion-dollar industry, yet many employer-based training programs fail to deliver results. This episode features employers that have designed effective programs that serve the individual, the company, and society. We begin with Jon Kaplan, former Chief Learning Officer of Discover Financial, who describes national trends of employer supported learning. Rob Lauber, Senior Vice President and Chief Learning Officer at McDonald’s Corporation, shares that McDonald’s wants to be a person’s “best, first job”, and discusses their Archway’s to Opportunity program designed to propel employee’s success. Linda Carpenter runs Cigna’s Education Reimbursement Program, which does much more than reimburse employees for tuition. Throughout the show, Lumina’s own Haley Gloverjoins the conversation, bringing resources, ROI studies, and her professional insight into the world of employer support learning.
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