We all make mistakes, and when we're forced to suddenly start working entirely online after a lifetime of facilitating training in training rooms, we might make a lot more of them! No problem, mistakes are learning opportunities, and so in this podcast John Tomlinson talks to Caroline Black about five mistakes she's made since the Covid pandemic and moving her learning and development sessions into the virtual world.

Caroline Black is a specialist in leadership development and communication skills. She is a Fellow and Chartered Member of the Chartered Institute of Public Relations. Caroline designs and delivers bespoke online and face to face training courses, workshops and webinars. She is also a corporate event facilitator (online and face to face) and conference chair.

Her clients in the public, private, and not-for-profit sectors include the Foreign, Commonwealth and Development Office, Cabinet Office, The Royal Navy, ACCA and Lloyds Banking Group.

Caroline is a published author of The PR Professionals handbook (Kogan Page 2014) and The PR Practitioner’s Desk Top Guide (Thorogood second edition 2009). In her spare time, she runs baby namings, weddings and funerals on behalf of Humanists UK.

Visit her website here or follow her on Twitter (@caroblack) or visit her profile on LinkedIn.