This episode of Tuning Healthcare features Brian Lobley, Executive Vice President, Health Markets at Independence Health Group, the parent company of Independence Blue Cross in Philadelphia. He is also a founding member and the board chair of Quill, a newly formed joint venture between Independence Health Group and Comcast. Brian shares his perspective on the opportunity for payers and providers to collaborate in improving health outcomes and the consumer experience. Particularly in the age of COVID-19, the acceleration of healthcare innovation and the move away from fee-for-service will continue to spur industry transformation.

“I think what is emerging is a recognition across all stakeholders that the fee-for-service marketplace needs massive, massive transformation. Customers are demanding it. Providers are looking forward to it on how they earn incentives and help drive adherence, and quality and costs down, and payers as the intermediary need it. We need to be able to get to equations where we're able to do partial or full risk deals.”– Brian Lobley, Executive Vice President, Health Markets, Independence Health Group

In this episode, Brian and Lumeris Senior Vice President Nigel Ohrenstein discuss: • How a large commercial payer is helping its members through COVID-19 • The market dynamics encouraging industry transformation that have emerged during the pandemic• What successful payer-provider collaboration looks like in the future• The complexities of the healthcare journey for patients and caregivers• Rethinking the consumer experience in healthcare • How payers and providers can help drive value-based care outcomes together • The need for innovative partnerships in healthcare across all verticals To tune in, subscribe below:Soundcloud: https://soundcloud.com/lumerishealthcareiTunes: https://podcasts.apple.com/us/podcast/tuning-healthcare-powered-by-lumeris/id1468061183Tune IN: https://tunein.com/podcasts/Podcasts/Tuning-Healthcare-p1270312/Spotify: https://open.spotify.com/show/5lSXJs7CbiHhgN93rW35fIStitcher: https://www.stitcher.com/podcast/lumeris/tuning-healthcare-powered-by-lumeris

The opinions of the podcast guests are not necessarily reflective of those of Lumeris.Cited works:• Text Message Alert 1 Sound. Available at http://soundbible.com/2154-Text-Message-Alert-1.html. • ECG Sound. Available at http://soundbible.com/1730-ECG.html. • AM Radio Tuning Sound. Available at http://soundbible.com/2099-AM-Radio-Tuning.html.• Intro music. Gordon Household. August 2019. WAV File.