Businesses are looking to improve and enhance their processes all the time and recently we have seen increasing focus placed on UCaaS platforms. Unified communications as a service offers organisations new features, integration possibilities and functionality that would not have been possible previously with traditional communication systems. What does a modern UCaaS solution look like and how are they being utilised by businesses to transform their internal systems? Today we are joined by PGi whose UCaaS platform, GlobalMeet, is helping businesses around the world take advantage of the latest communication technology solutions to enhance their own processes.