What do successful small businesses, franchises and relationships have in common? They all share mastery of setting expectations.
Why is it important to know how to set them and why you need to in the first place? Human beings are a creature of habit and none of us want negative surprises. We want our expectations met. On this episode you will learn 5 ways how to properly set expectations to increase your business and why it's important to have expectations for your customers.

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