In this episode, Helen is joined by Sue Buckle, the Resolution Delivery Manager at Yorkshire Building Society.
Sue shares how YBS have been supporting their staff and customers during this last year, especially customers facing vulnerable circumstances.
Find out more about Yorkshire Building Society here -
https://www.ybs.co.uk/index.html
Why not join Helen's vulnerability discussions - https://www.helenpettifer.com/vulnerability-discussions.html
You can also follow Helen for future episodes and more consumer vulnerability information:
Email - [email protected]
Twitter - https://twitter.com/hpettifertrain
LinkedIn - https://www.linkedin.com/in/helen-pettifer-unlocking-vulnerability/
Website - https://www.helenpettifer.com
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