Learn how utilities, government agencies, and solution providers are developing and implementing programs and activities to achieve innovations in traditional retail energy utility customer pricing. This Snapshot Panel will offer insight on what has already been accomplished, offer an overview of planning underway with a focus on the role of utilities, and consider the issues and challenges utilities continue to face in retail customer pricing. Each presenter will offer a snapshot of these session that they will present in greater detail at the 14th Rocky Mountain Utility Exchange this fall:

• The National Potential for Load Flexibility, Ryan Hledik, The Brattle Group
• Energy, Demand and Dollars — One Year into Time of Day Pricing for all Residential Customers, John Phelan, Fort Collins Utilities
• Driving Customer Engagement and Adaptation with TOU Pricing, Rob O'Connell and Nikki Caidedo, Xcel Energy
• Income-Qualified Rate and Resulting Customer Engagement and Usage, Brian Tholl, Fort Collins Utilities
• Charging for Demand: A Case Study, Dominic May, La Plata Electric Association

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