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UX Cake

An Arts, Design and Business podcast featuring Leigh Allen-Arredondo
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Helping you become more effective in your UX work and career. We talk with experienced pros and industry leaders to share practical advice on building skills that get the best outcomes for our users, our teams, and our UX life. UX life is hard... eat more cake.


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Bias Is The Context We're In
Ep 40: Since I started asking users questions as part of my design process over 20 years ago, I’ve often asked myself, how could I ask better questions. Am I asking the right questions? What bias am I bringing into the interaction? As we progress in our research practice and go beyond the 101 lessons like avoiding leading questions, asking questions that are open-ended, leaving silence in the spaces to allow participants to talk more, learning to interpret actions and expressions not just words… those are all important, that’s where we start, but how can we go beyond that. at some point we might begin to look inward as researchers, and the part we as individuals are playing in the outcome, our biases, assumptions, our own values and life experiences.Who better to have this conversation with, I asked myself, than Steve Portigal, an author and expert on the subject of asking questions. Steve wrote the book Interviewing Users which is a great place to start for those who are newer to asking users questions, and he also wrote Doorbells, danger and dead batteries, with stories from practiced user researchers that deals with some of these questions of bias. We had a great conversation with lots of great advice for researchers at any level.Linked in https://www.linkedin.com/in/steveportigal/Medium https://medium.com/@steveportigalSteve’s Dollars to Donuts podcast https://podcasts.apple.com/us/podcast/dollars-to-donuts/id956673263Twitter https://twitter.com/steveportigalAbout Steve PortigalSteve Portigal helps companies to think and act strategically when innovating with user insights. His work has informed the development of professional audio gear, wine packaging, medical information systems, design systems, videoconferencing technology, and music streaming services. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations. Steve is an accomplished presenter who speaks about culture, innovation, and design at companies and conferences across the globe.STEVE'S BOOKSInterviewing Users: How to Uncover Compelling InsightsDoorbells, Danger, and Dead Batteries: User Research War StoriesFROM THE SHOWPurchase the Cognitive Bias Codex InfographicSlack channels:Go to this GREAT list of slack channels for UX including UXR
Learn UX: Mentoring and Hiring
We're introducing a new series, called Learn UX, hosted by Leo Zhang. Leo started a meetup here in Seattle called Learn UX, aimed at UXers in earlier to mid-career, that hosts great speakers like Torry Podmajersky, who we had on our show talking about strategic UX writing back in episode 33. Leo is adapting his content to a podcast format for UX Cake, and we're trying out a three part series of to see how that resonates with our listeners. So we totally want to hear what you think about this! Chat us up on twitter or IG or FB or at uxcake.co (links below)From Learn UX: To kick off our collaboration with UX Cake, we are starting with a topic that would resonate with both Senior UX professionals as well as those just starting out: mentorship and hiring. Drory Ben-Menachem, currently Director of Product Design at Zonar Systems, has over 25 years experience working in a wide array of UX environments, as well as speaking at UX conference and guest lecturing at prominent schools such as The University of Washington. Throughout his entire career, he has always been passionate about all things revolving around mentorship. He’s written very well-received articles around mentorship such as Mentoring is a Mitzva and Mentoring ‘No-Hire’ Design Candidates. In this episode we talk about some of the lessons he’s learned along the way about both being a receptive mentee as well as being an effective mentor, and how his adventures in mentorship can help people of all levels of experience in our field.Drory has also been in multiple positions where he has served as a hiring manager, and he talks about how his experiences in mentoring has helped him make more informed UX hiring decisions. In this episode we will cover how fundamentally important mentorship is to grow as a UX professional as well as how it can help both hiring managers as well as job-seekers in the hiring process.From Leo: I am honored to be a part of UX Cake. It means a lot to me to be able to share my Learn UX community with a wide range of UX professionals from all around the world and I’d like to thank everyone for taking time out of your day to listen to our first collaboration episode!Leo Zhang, Founder of Learn UX SeattleAbout Drory:Designer, puzzle solver, idea shepherd, creative coach, storyteller, writer, researcher, mentor, data-viz geek, foodie, film buff, gamer, aspiring chef & rally driver.Born at a very young age, he made Seattle his home in 1991 and has enjoyed time at agencies, high-tech companies, and startups. Sometimes when it rains, he goes outside holding a cocktail umbrella and pretends he's a giant who makes bad decisions.Hopes one day someone will call him "sir" without adding "you're making a scene".Around the web:LinkedIn: https://www.linkedin.com/in/droryb/Medium: https://medium.com/@droryb
Uplevel Your Career With UX Strategy
Ep. 38: This week I got to talk with Jaime Levy, a UX pioneer, and Author of the book ‘UX Strategy’, about 'moving beyond’ being a designer or researcher in UX, and ‘leveling up’ in your career by moving into UX strategy or digital transformation. We talk about the difference between UX Strategy as a process or workflow vs. UX strategy as a role, and what that takes. Then we talk about Digital Transformation as the next step up in leveling up, from UX Strategy.There are many different definitions of ux strategy out there, if you google ‘ux strategy’ you’ll get many vague and even conflicting definitions. To set some context in case you haven’t read Jaime book, she defines as the intersection between business strategy and UX design, with a key component being early and continuous validation of the value proposition with customers. It’s a high-level plan of how your product or feature is going to achieve the business goals. About JaimeJaime Levy is an author, university professor and a user experience strategist. Her best-selling O’Reilly Media book is called UX Strategy: How to Devise Innovative Digital Products that People Want. The book presents a solid framework on the practice, which lies at the intersection of UX design and business strategy. For 30 years, Jaime has been an internationally recognized pioneer in the creation of innovative digital products and services. Website https://jaimelevy.com/LinkedIn https://www.linkedin.com/in/jaimerlevy/Medium https://medium.com/@JaimeRLevyTwitter https://twitter.com/JaimeRLevyUX Strategy: How to Devise Innovative Digital Products that People WantBy Jaime Levy ********If you enjoy this podcast, there are some really simple ways you can help us: follow us on twitter - like and reshare our postssubscribe to the newsletter for updates and bonus contentshare this episode, or any of our episodes, with a friend. rate & review us on Apple Podcast or iTunes on desktop!Listen Apple | Spotify | Google | WebsiteConnect with UX Cake!uxcake.co | Facebook | Twitter | Instagram | Linked In


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    Podcast Details
    Feb 16th, 2018
    Latest Episode
    Dec 5th, 2019
    Release Period
    No. of Episodes
    Avg. Episode Length
    36 minutes
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