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As online shopping grows, ecommerce companies are struggling to make returning products as easy as buying them. Enter Happy Returns. It’s simple: buy online, return in-store at any Return Bars. You get your refund and Happy Returns handles the
Since the early 2000s, Amit Sharma has worked with commerce giants like Walmart and Apple to build supply chain infrastructure. In 2012, he founded Narvar. If you've bought anything online in the past few years, you've no doubt interacted with
Climate anxiety is real. Expounding environmental factors and consumer guilt can make it hard to want to click on the latest climate change headline. But, climate reporter Kendra Pierre-Louis has a track record for making climate change coverag
For Emmett Shine, being in the right place at the right time was never a matter of luck — it was a matter of hustle. It was a practice in leveling up a bit before you're ready, but not overstretching. After designing, building, and strategizing
Being ingrained in the tech startup world has taken Amit Gupta down a different path than most. After selling his first company Photojojo in 2014, he started traveling, writing sci-fi, and more recently, building Sudowrite. Sudowrite is an app
An online identity is a cyclical existence that feeds on the past. Reggie James calls the pre-Facebook internet "proto-identity." From there, we quickly excelled from profile pages to performative identity, slicing up our full self into concise
As more product categories are getting "smarter," are they actually getting better? Wires, buttons and ports are disappearing from tech devices, meanwhile microchips and apps are being introduced to products that, for decades, have worked just
Accelerated by dire circumstance, ecommerce had record growth over the past year. But behind all those order confirmations and tracking numbers, supply chains and logistics were stretched further than ever.Returning guest Laura Behrens Wu is th
In his blog post titled My Life Countdown, Kevin Kelly cites a friend's philosophy of approaching your life's projects in 5-year chunks. His newest project, Vanishing Asia has broken this 5-year rule, clocking in at 5 decades. Every one of his
For the past few decades, Jeremiah McElwee has not only had a front row seat to some of the most significant growth in the natural products industry, he's been one of the people in the driver's seat. As part of the Thrive Market team since its
There are a number of ways that the wellness industry can feel exclusionary. Sometimes, a product's information is overly complex and other times it's pitched as a total lifestyle overhaul. But sustainable growth is often slow and healthy chang
After 27 years as the iconic mind behind J.Crew creative, Jenna Lyons is a few months into the launch of a brand new startup – Loveseen. Of course, her decades of creative and marketing success are invaluable to her new pursuit, but she admits
When you order a Take Back bag from For Days, you fill it with old clothes (in any condition, from any brand), ship it back to them, and they give you store credit. But behind that very simple exchange is a complex supply chain that's built on
In the summer of 2018, we talked to Hilary Milnes about how retail isn't dead but it's changing, the struggle of shuttering department stores, and innovative ways that online and offline shopping can intersect.Over two years later, it's a case
When consumers see a brand that claims to be "sustainable," reporter Alden Wicker encourages them to investigate. Every product's supply chain has different sustainability opportunities, so sustainability strategies will look different for ever
When you're researching a sustainability topic, it can feel like a Russian nesting doll of rabbit holes — you often end up with more questions than when you started. The good news is, if you find yourself deliberating the gray areas of sustaina
The first step to making Cyclon, On's recyclable shoe, was to use a single family of materials — polyamide (made from castor beans!). But that's just one piece of the cradle-to-cradle puzzle.To capture the shoes for recycling, they've developed
After four years as Slack's Head of Global Design and before taking her new role at Facebook, Kristy Tillman brought her side projects to the forefront.Kristy has a list of impressive side projects in her creative think tank, Tomorrow Looks Bri
Before Rumpl, sleeping-bag-style puffy blankets were predominantly marketed to Alpine athletes. Rumpl didn't invent the category, but founder and CEO, Wylie Robinson is doing everything he can to expand it.Wylie likes to ask people a simple que
By his own account, Boll & Branch founder, Scott Tannen knows that his bedding brand may not be the first that comes to mind when you think of "cool" DTCs. The branding is classic and the style feels universal, but dig into the Boll & Branch su
If you bought a Bellroy wallet when the company launched a decade ago, you're probably still using it. For the past ten years, while they've worked to slim down your every day carry, they've slimmed down their environmental impact behind the sc
By definition, an heirloom has proved that it's resilient, timeless, and special enough to have been passed down for generations. That's how Schoolhouse started, with the discovery of a collection of cast-iron molds that stood the test of time.
In April, Shopify launched Shop, the consumer-facing counterpart to Shopify. In the app, buyers have direct access to thousands of companies selling through Shopify. The Shop app not only connects shoppers to brands of all sizes, but it makes t
Emily Singer is the creator of the newsletter Chips + Dips. A couple times a month, she shares news about consumer brands and marketing trends, but her insights get deeper than data. She draws perceptive connections amidst brands, but she also
The slow pace of the pandemic has given many of us the opportunity to take a step back and reexamine our impact on people and the planet. This slower pace may seem counterintuitive in the face of urgent crises like climate change and systemic r
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