Episode 32: Jessica Chen (@jessicachenpage) is the founder and CEO of Soulcast Media, a communications and media agency. Prior to founding her start-up, Jessica was a TV news reporter for ten years, working for various stations like Time Warner Cable and ABC 10News. In 2017, she won an Emmy Award for her reporting work at ABC.

Now, she works full-time with her clients at Soulcast Media, where she coaches professionals on developing executive presence, communicating effectively, and ultimately, breaking the bamboo ceiling. In this episode, we discuss many of those communications strategies.

Show Notes: 

• 1:18 - Introductions, adjusting to COVID and remote work
• 3:10 - Tactics on remote communications--body language, and other tricks. The pros and cons of video calls
• 7:41 - Being shy in a professional context and taking it as a challenge to overcome
• 10:57 - The importance of confidence in conveying a message and developing a presence
• 14:41 - How do clients work with Soulcast? Membership, C-level Executives, Pitching
• 17:01 - Jessica's background in media, undergrad, and working for different news agencies
• 19:06 - Jessica's Emmy Award in covering the San Diego wildfires
• 19:53 - Finding a new career that plays to Jessica's strengths and posting on LinkedIn
• 21:52 - Discussions on clientelle from different cultures its differences with Americans
• 26:31 - Writing a book on how things taught in an Asian household differs from the corporate world
• 30:01 - Asian media representation and reasons for why Asians do not speak up often
• 33:26 - Motivations on why she is writing her book and the process of writing it
• 37:53 - Scaling the agency and Soulcast's new membership program
• 39:52 - Teaching strategic communication and being intentional with your words
• 48:18 - Being concise when communicating to articulate points
• 50:36 - Advice you would give yourself--take action yourself. Don't wait for permission
• 52:35 - Bucket list item--read the Go Giver
• 54:30 - Favorite quote or philosophy--so be it
• 56:27 - How to contact Jessica or join Soulcast

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