Guest: Kirt Manecke, Author

Kip Kint sits down with Kirt Manecke, an award winning author and sales, marketing, fundraising, and business development specialist. Kip and Kirt discuss Kirt's new book: "Smile - Sell More with Amazing Customer Service." Promoting that "Good Service is Good Business." A book you can read in 60 minutes or less.

Key Topics:

~Kirt's Book and Why He Wrote It.~People Do Business with People They Like - The Key to Customer Service~Things Change with Time - Why Customer Service has Gotten So Poor~Hire for Personality and Train for Skill~The Biggest Surprise in Writing and Selling "Smile"~How Business's and Organizations Can Use "Smile" to Train Employee's~Success Story's from Business's Using "Smile"~A 60 Minute Read - Time Well Invested~Kirt's Quick Tip to Instantly Improve Your Business Today~Examples of Great Customer Service~What is Next for Kirt Manecke?~Homework Assignment~How to Purchase "Smile"