Oscar shares:

• The 5 levels of listening and how to start• Why the 125-400 rule keeps us from being good listeners• The patterns to pay attention to in conversations that will help give you big insights• How to model process leadership not just content leadership• On being a systemic listener (this is hard - but we can all do it)• The ancient art of Ting, and what we can bring to modern communication that uplifts listener and speaker