Dr. Adam Gamwell is a Design Anthropologist and Digital Producer. He co-founded Missing Link Studios, a storytelling and media analytics agency. He focuses producing media for social impact including This Anthro Life, Experience by Design, and Faxina, a Portuguese language podcast exploring the lives of migrants making lives in the United States.
Friend and colleague Mike Goldberg comes by the Experience by Design studios to talk about his career in design. Mike’s career extends back a long way, with 27 years teaching graphic and web design at the college level, and 37 years of professional award winning graphic and web design experience. Some of his past clients include marketing and advertising campaigns for the Dana-Farber Cancer Institute, Major League Baseball, IBM, Fidelity, and The Wall Street Journal.Beyond that, and for those old enough to remember video games like Frogger and Qbert, Mike was on the team that turned those arcade games into video games for early home gaming systems. Mike also was there to work on Lucas Film games like Return of the Jedi in an 8x8 pixel environment. Mike also has innovated in areas of experiential learning, creating an in-house design company at Bentley University, called IDCC Design House Studios, where students work on projects to create web and graphic design for clients. His own design story centers around how one mentor made a difference in his life, and he’s definitely paying it forward with his students today. On today’s podcast we hit the following points:-From whence does creative come, and how to create a culture of innovation;-How circuitous career paths can be much better than linear ones;-How to innovate experiential learning and curriculum design to improve student and faculty experiences;-And finally, how the important element of teaching design is to give students permission to be creative, and make them believe in the process.
Patient experience is an ever-expanding area of work as hospitals, especially in the US, try to compete for higher patient scores to not lose valuable reimbursement. It is perhaps understandable that a lot of attention in the patient experience is directed at the point of care, and what happens when a patient is receiving treatment. However, such a view is dangerously myopic. There is a lot more that goes into the patient experience than what happens when seeing a doctor a nurse. There is the entire patient journey from symptoms to schedule to arrival to appointment to diagnosis to payment and many many more steps in between all of this. And even that doesn’t capture the whole story. Along with patient experience are the employee experiences of those who work in the healthcare context. Thus, rather than just thinking in terms of a patient experience we are really thinking of a healthcare experience that encompasses an ecosystem as complex as the healthcare institution itself.To help untangle this, we have on today’s podcast Steve Koch, Senior Vice President and Co-Founder of Cast and Hue. Cast and Hue is a consulting company that focuses a lot of its business in the healthcare space. They describe themselves as integrating “empathy, observation, behavioral psychology, and technology” to “cast a light on the people you serve and gain a deep understanding of their perspectives.” Using human-centered design methodologies, Cast and Hue seeks to co-create solutions with their clients to help them better understand their complete environments and then design approaches to develop better experiences. 
Today we talk with Voltage Control president Douglas Ferguson and we're taking you beyond the prototype. If you ever run a design sprint, or even if you simply sat down at your desk to think through a really cool idea for a product or a new podcast or how do we improve something in your neighborhood. You started the design process. The question is, how do you go from a good idea to putting something out into the world? Douglas helps us find out.  "You gotta slow down to go fast" - Douglas Ferguson Voltage Control president, design thinking facilitator and innovation coach Douglas Ferguson recently published a book called Beyond the Prototype that aims to help teams and organizations (and individuals!) go from generating awesome ideas to implementing them. Over the course of our conversation we cover: the power of systems thinking seeing variables in the design ecosystem facilitation as model through systems thinking The connections between organizations and society. HR departments using design thinking to point the lens inward Caution that when we compress ideas there is opportunity to meaning to be lost Why facilitation is such a crucial role for example, realizing if you’re using one word to mean two things, or two words to mean the same thing - skilled facilitating brings these discrepancies and differences in meaning into focus for teams to help them overcome roadblocks in understanding Why so many start up founders get stuck on the idea of scale rather versus pursuing a smaller, but passion-driven idea How design facilitation sessions are about harnessing the power of the child’s mind - playful energy and debriefing as a crucial stage in any process: can you answer the question of why did we did this? Links and Resources mentioned in today's episode voltagecontrol.com beyondtheprototype.com startwithin.com Beyond the Prototype book Jake Knapp - Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days Greg Satell - Cascades: How to Create a Movement that Drives Transformational Change David Epstein - Range: Why Generalists Triumph in a Specialized World --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/thisanthrolife/message Support this podcast: https://anchor.fm/thisanthrolife/support
"You gotta slow down to go fast" - Douglas FergusonVoltage Control president, design thinking facilitator and innovation coach Douglas Ferguson recently published a book called Beyond the Prototype that aims to help teams and organizations (and individuals!) go from generating awesome ideas to implementing them. Over the course of our conversation we cover:the power of systems thinkingseeing variables in the design ecosystemfacilitation as model through systems thinkingThe connections between organizations and society. HR departments using design thinking to point the lens inwardCaution that when we compress ideas there is opportunity to meaning to be lostWhy facilitation is such a crucial rolefor example, realizing if you’re using one word to mean two things, or two words to mean the same thing - skilled facilitating brings these discrepancies and differences in meaning into focus for teams to help them overcome roadblocks in understandingWhy so many start up founders get stuck on the idea of scale rather versus pursuing a smaller, but passion-driven ideaHow design facilitation sessions are about harnessing the power of the child’s mind - playful energyand debriefing as a crucial stage in any process: can you answer the question of why did we did this?Links and Resources mentioned in today's episodevoltagecontrol.combeyondtheprototype.comstartwithin.comBeyond the Prototype bookJake Knapp - Sprint: How to Solve Big Problems and Test New Ideas in Just Five DaysGreg Satell - Cascades: How to Create a Movement that Drives Transformational ChangeDavid Epstein - Range: Why Generalists Triumph in a Specialized World 
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Creator Details

Birthdate
May 9th, 1984
Location
Boston, Massachusetts, USA
Episode Count
165
Podcast Count
5
Total Airtime
5 days, 4 hours