Dr. Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), discuss the lessons learnt during ten years of Quality Improvement (QI) at ELFT, and talk to experts, thought leaders and frontline practitioners about what is next for QI in health and care.

Watch the full series of ’10 Conversations for 10 Years’ at:https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3