Working from home or remote working in some shape or form is going to continue and depending on which report you read, it’s a good thing for work life balance (flexibility and productivity are up) or a bad thing for our mental health (stress levels and feeling isolated are also up). The reality is managing our people remotely is harder and leaders may be underestimating how poor their emotional connections really are.

While the increased use of digital tools has meant we can continue with our jobs, we have found ourselves overwhelmed by those tools, feeling unproductive and inadequately supported by our bosses. So much so that 1 in 3 of us will be looking for a new job as soon as we can.

And there’s also the fact that your remote work culture may be harbouring toxic behaviours which are harder to locate when it’s distributed electronically rather than physically experienced or observed. 

Better spec kit and strong internet connection fit for home working, working time flexibility and maybe a pay rise might fix the mechanical aspects of work but what about feeling that our boss cares and knows how to be remotely supportive?

If we agree that the quality of our relationships is directly related to the quality of our conversations and time together, then our emotional connections could be the powerhouse of managing our people remotely.

So, how can we earn that emotional credit with our direct reports and people generally?

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